Direct access
Customer Service
Customer Service
If you want to contact our Customer Service:
We are happy to help you! We're available from monday to sunday
- Telephone: (+34) 900 840 400
9 a.m. to 11:00 p.m.
- Whatsapp 688 710 301
From 9am to 2am
- Email [email protected]
9 a.m. to 02:00 a.m.
- Chat Start Conversation
9 a.m. to 02:00 a.m.
Suggestions and Complaints
TeleApostuak Promotora de Juegos y Apuestas, S.A.
Tax ID: A-20854626
Polígono Industrial Azitain, 3-k 20600 Eibar (Gipuzkoa)
Tel. (+34) 943 257 700
Fax. (+34) 943 257 701
Customer Service
Tel. (+34) 900 840 400
Email: [email protected]
Complaint form
Official complaint forms are available to users
Download the complaint form here
Once they are filled out, you can send them to any of the Territorial Services of the Management of Gambling and Public Shows:
ARABA/ALAVA Territorial Service: Donostia-San Sebastian 1 / 01010 Vitoria-Gasteiz
BIZKAIA Territorial Service: Gran Vía 81-1st floor / 48011 Bilbao
GIPUZKOA Territorial Service: Vitoria-Gasteiz Ave. 3, 4th / 20018 Donostia-San Sebastián
Responsible gambling
Terms and Conditions
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