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Prohibido menores de 18 años
Customer Service

euskadi.kirolbet.es holds the corresponding licence granted by the Basque Government

Customer Service

Customer Service


If you want to contact our Customer Service:

We are happy to help you! We're available from monday to sunday


Suggestions and Complaints


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If you prefer written contact you can fill out this form with your suggestion or complaint:

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TeleApostuak Promotora de Juegos y Apuestas, S.A.
Tax ID: A-20854626
Polígono Industrial Azitain, 3-k 20600 Eibar (Gipuzkoa)
Tel. (+34) 943 257 700
Fax. (+34) 943 257 701


Customer Service
Tel. (+34) 900 840 400
Email: clientes@kirolbet.es


Complaint form


Official complaint forms are available to users

Download the complaint form here

Once they are filled out, you can send them to any of the Territorial Services of the Management of Gambling and Public Shows:

  • ARABA/ALAVA Territorial Service: Donostia-San Sebastian 1 / 01010 Vitoria-Gasteiz

  • BIZKAIA Territorial Service: Gran Vía 81-1st floor / 48011 Bilbao

  • GIPUZKOA Territorial Service: Vitoria-Gasteiz Ave. 3, 4th / 20018 Donostia-San Sebastián