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Customer Service

euskadi.kirolbet.es holds the corresponding licence granted by the Basque Government

Customer Service

Customer Service


If you want to contact our Customer Service:

We are happy to help you! We're available from monday to sunday

  • Telephone: (+34) 900 840 400

    9 a.m. to 11:00 p.m.

  • Telegram 688 881 764

    From 9am to 2am

  • Email [email protected]

    9 a.m. to 02:00 a.m.

  • Chat Start Conversation

    9 a.m. to 02:00 a.m.


Suggestions and Complaints


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If you prefer written contact you can fill out this form with your suggestion or complaint:

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    The personal data provided will be processed by KIROLBET as the controller, for the management of various matters relating to the management of your account and/or betting, balance, data modification, technical questions, and also to respond to feedback received. You may access, rectify and delete your data, and also exercise other rights addressed to [email protected], as explained together with additional data protection information on our website euskadi.kirolbet.es. More details on our Privacy Policy.

Company details


TeleApostuak Promotora de Juegos y Apuestas, S.A.
Tax ID: A-20854626
Polígono Industrial Azitain, 3-k 20600 Eibar (Gipuzkoa)
Tel. (+34) 943 257 700
Fax. (+34) 943 257 701



Complaint form


Official complaint forms are available to users

Download the complaint form here

Once they are filled out, you can send them to any of the Territorial Services of the Management of Gambling and Public Shows:

  • ARABA/ALAVA Territorial Service: Donostia-San Sebastian 1 / 01010 Vitoria-Gasteiz

  • BIZKAIA Territorial Service: Gran Vía 81-1st floor / 48011 Bilbao

  • GIPUZKOA Territorial Service: Vitoria-Gasteiz Ave. 3, 4th / 20018 Donostia-San Sebastián