Direct access
Customer Service
Customer Service
If you want to contact our Customer Service:
We are happy to help you! We're available from monday to sunday
- Telephone: (+34) 900 840 400
9 a.m. to 11:00 p.m.
- Telegram 688 881 764
From 9am to 2am
- Email [email protected]
9 a.m. to 02:00 a.m.
- Chat Start Conversation
9 a.m. to 02:00 a.m.
Suggestions and Complaints
Company details
TeleApostuak Promotora de Juegos y Apuestas, S.A.
Tax ID: A-20854626
Polígono Industrial Azitain, 3-k 20600 Eibar (Gipuzkoa)
Tel. (+34) 943 257 700
Fax. (+34) 943 257 701
Complaint form
Official complaint forms are available to users
Download the complaint form here
Once they are filled out, you can send them to any of the Territorial Services of the Management of Gambling and Public Shows:
ARABA/ALAVA Territorial Service: Donostia-San Sebastian 1 / 01010 Vitoria-Gasteiz
BIZKAIA Territorial Service: Gran Vía 81-1st floor / 48011 Bilbao
GIPUZKOA Territorial Service: Vitoria-Gasteiz Ave. 3, 4th / 20018 Donostia-San Sebastián